Engaged six months prior to practical completion to design and implement a full-lifecycle facilities management strategy for a high-density, mixed-use new build development comprising 120 residential units and 4 commercial spaces.
Gallery
Key Outcomes
Zero defects logged in critical plant machinery during the first 12 months.
Established a dedicated 24/7 helpdesk with a 4-hour emergency response SLA.
Successfully integrated building management systems (BMS) for remote monitoring.
Maintained 100% uptime for essential services (lifts, water pumps, access control).
Context
Ensuring a seamless handover from the developer to the operational phase, requiring the mobilization of complex M&E infrastructure, integrating smart building technologies, and establishing a 24/7 reactive maintenance protocol.
Context
Created a bespoke Planned Preventative Maintenance (PPM) schedule aligned with the manufacturer warranties. Placed a dedicated facilities manager on-site during the final construction phase to deeply understand the building’s infrastructure before occupancy.
Get In Touch
Ready to discuss your building requirements?
Speak to our expert team about management, facilities or contracting services.